PlayDare operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). PlayDare is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy Shopify describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

 

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person. Personal information excludes data that is collected anonymously or de-identified, so it cannot identify or link to you. We may collect or process various categories of personal information, including inferences drawn from it, depending on how you interact with the Services, your location, and applicable laws:

• Contact details such as your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, financial account numbers, payment card info, transaction details, form of payment, payment confirmation, and other related details.
• Account information like your username, password, security questions, preferences, and settings.
• Transaction information including items you view, add to cart, wishlist, purchase, return, exchange, cancel, and your previous transactions.
• Communications with us including information you send when contacting customer support.
• Device information about your device, browser, network connection, IP address, and unique identifiers.
• Usage information regarding how you interact with or navigate the Services.

 

Personal Information Sources

We may gather personal information from multiple sources including:

• Directly from you when you create accounts, use Services, or communicate with us.
• Automatically via the Services from your device, through cookies, and similar technologies.
• From service providers engaged to offer technology or process data on our behalf.
• From partners or third parties involved with providing or supporting Services.

 

How We Use Your Personal Information

We use personal information based on your interactions or the Services you access, for these purposes:

• Provide, Tailor, and Improve Services. To perform contracts, process payments, fulfill orders, remember preferences, send account notifications, manage accounts, arrange shipping, enable reviews, and personalize shopping experiences.
• Marketing and Advertising. To send promotional communications by email, text, or mail, and show online ads reflecting your activity and purchases.
• Security and Fraud Prevention. To authenticate accounts, detect fraudulent activity, protect public safety, and secure our services. You must keep your account credentials safe and not share them.
• Communicating with You. To provide customer support, respond effectively, and maintain business relationships.
• Legal Reasons. To comply with laws, respond to legal processes, investigate disputes, and enforce terms and policies.

 

How We Disclose Personal Information

We may share your personal data with third parties under specific circumstances such as:

• With Shopify, vendors, and others providing IT, payment processing, data analytics, customer support, cloud storage, shipping, and fulfillment services.
• With business and marketing partners to offer marketing services and advertising. For instance, Shopify supports personalized ads based on your activity across merchants and sites. Partners will use your information per their privacy notices, and you can direct us not to share data for targeted ads where applicable.
• Where you direct or consent, such as shipping or social media widgets.
• With affiliates and within our corporate group.
• In business transactions like mergers, bankruptcy, legal compliance, or to protect our rights, users, and services.

 

Relationship with Privacy Policy Shopify

Our Services are hosted by Shopify, who processes personal data about your use of the Services to provide and improve them. Your data may be transmitted to Shopify and third parties located internationally to support our business. Shopify uses enhanced features gathering info from your interactions with our Store and other merchants. Shopify manages your personal information processing, including responding to requests related to your data rights. To learn more, visit the Shopify Consumer Privacy Policy. Depending on your location, you may exercise your rights via the Shopify Privacy Portal Link.

 

Third Party Websites and Links

The Services may link to external websites or platforms operated by third parties. Check their privacy and security policies as we are not responsible for their data practices or information accuracy. Information shared publicly or on third-party social platforms may be visible beyond your intended audience. We do not endorse these sites or their content.

 

Children's Data

The Services are not meant for children. We do not knowingly collect personal data from minors under your local adult age. Parents or guardians can request deletion of such data. We have no knowledge of sharing or selling data of individuals under 16.

 

Security and Retention of Your Information

No security measures are perfect. We cannot guarantee absolute security of data in transit or storage. Avoid sending sensitive info via unsecure channels. We retain data as needed for accounts, Services, legal compliance, disputes, and contract enforcement.

 

Your Rights and Choices

You may have rights regarding your data, varying by location. These may include:

• Right to Access / Know. Request info we hold on you.
• Right to Delete. Request removal of your data.
• Right to Correct. Ask to fix inaccurate data.
• Right of Portability. Obtain and transfer your data.
• Managing Communication Preferences. Opt out of marketing emails but still receive account-related messages.

Exercise rights via the Services or contact us. For data processed by Shopify, visit https://privacy.shopify.com/en. We do not discriminate for exercising rights. Verification may be required, including proof for authorized agents acting on your behalf. We respond timely as law requires.

 

Complaints

If you have concerns about how we handle your personal data, contact us using the info below. You may appeal decisions or lodge complaints with local data protection authorities depending on your jurisdiction.

 

International Transfers

Your personal data may be stored or processed outside your home country. Transfers out of the European Economic Area or UK rely on recognized mechanisms like Standard Contractual Clauses unless the destination country has adequate protection.

 

Changes to This Privacy Policy Shopify

We may update this Privacy Policy Shopify regularly, reflecting changes in practices or legal requirements. Updated versions will be posted, including the "Last updated" date, with notice when required by law.

 

Contact

If you have any questions about our privacy practices or this Privacy Policy Shopify, or to exercise your rights, contact us at admin@play-dare.com or 52 Hung To Road, Kwun Tong, KL, HK.